customer feedback, Customer Feedback, CUSTOMER FEEDBACK, customer comments, Customer Comments, CUSTOMER COMMENTS, customer quotes, Customer Quotes, CUSTOMER QUOTES CUSTOMER FEEDBACK
The following quotes are direct from just some of our happy and satisfied customers. We have never compiled any type of data like this since the beginning of our existence but decided to save a "feedback" file starting in the summer of 2003. This file is quite impressive. We have always heard words of praise from our customer base and have taken for granted that such comments were "the norm". However, the process of collecting and then organizing this feedback has been eye opening. Bugspray.com, its staff and the services we provide are truly appreciated. For this we are grateful. But more importantly, we now know that our efforts, goals and day to day activities are on the right track. And this realization has done nothing but strengthen our commitment to that one goal; solving your problem !!! Below are listed all the topics for which we currently have some feedback posted. You can click on any one topic, which will bring you to that part of this page where that topic appears, or you can simply scroll down the page and read each section as they are listed which is in alphabetical order. * * * * * * * * * * * * * * * THE FEEDBACK CATEGORIES ANTS ARMADILLO BEDBUGS BOXELDER BUGS CAMELBACK CRICKETS CARPENTER ANTS CARPENTER BEES CHIPMUNKS CRICKETS CYPERMETHRIN DOING YOUR OWN PEST CONTROL RESULTS FLEAS INFORMATION LADYBUGS MOTHS ORDERING FORMAT PIGEONS ROACHES RODENTS ROPEL SATISFACTION - OVERALL SHIPPING TIME SPIDERS SQUIRRELS TICKS TRAPPING VIDEOS WHITEFLIES WOODCHUCKS * * * * * * * * * * * * * * * THE FEEDBACK ANTS: (taken from our order form) PRODUCTS ORDERED: Flourguard, Drax Dual Syringe, Liquid Bait Stations, Refill Jar, Maxforce Granules I ordered this stuff from you in the past and it was AWESOME, now I moved to a new house and have to start over! There is a built in spa (surrounded by brick and a planter) in the backyard and I just know it's infested underneath because ants come crawling out of the edge where the spa meets the brick. Will treating the planter with "baits" work for this or should I try to make the spray seep underneath the edge? I tried spraying around it to no avail, HELP! Thank you! A. Steward Montebello, CA _____________________________ Your products really do a great job. I'm sold on bugspray.com L. Kliebhan Racine, WI _____________________________ I've never had such success using anything before. Your product is wonderful B. Fransen Churchton, MD _____________________________ Thanks for your informative web site. You helped us rid our house of ants 2 years ago and they're still staying away from the inside of the house. I just spray every few months in the summer. J. Heely Santa Clarita, CA * * * * * * * * * * * * * * * ARMADILLO: Thanks for the "WHOLE CONTROL." It sure sends the Armadillos out of our lawn and gardens. J. Corley Fayetteville, AR _____________________________ Hi, I just had to write and tell you what a refreshing experience it was doing business with your company. When I called I was taken care of promptly and pleasantly. The delivery was very prompt and I applied the Whole Control the following day. I didn't expect it to work immediately because the information that came with the product said it could take up to three weeks to be affective. That was about four days ago and we haven't had any armadillo damage since. Thank you so much for your website (which I got through a university site), your prompt and courteous service and for the whole control, that really worked. Keep up the good work. It isn't often these days that we get such good service and good results-and without a lot of hassle. Best wishes and have a good day-one and all! The Harrington's Ellenton, FL * * * * * * * * * * * * * * * BEDBUGS: I bought the whole line of chemicals for bedbugs and so far not a sign of those pesky critters. (Hooray! Thank you so much) my question to you is…. Thanks again from a very satisfied customer! UNKNOWN _____________________________ Your website is great…it has THEE MOST amount of information that I've yet seen about BEDBUGS. J Hall New York, NY _____________________________ Thanks so much for your article on bedbug control that I found on your website. We've had bedbugs since December at least, but didn't realize what it was until we happened to find one in the bed and then did some research. Your article was the first one that, after we identified the pests, gave us any constructive idea how to treat the situation and gave us hints as to where they might have originated. It's been invaluable, and I'm looking forward to putting your instructions to good use. Your article is so clear and well-written for the task at hand, I do appreciate it. As somebody who does a lot of instructional writing for a living myself, I'm always grateful for well-written articles and just wanted to say that you all have done a great job! S. Cormeny Washington, DC * * * * * * * * * * * * * * * BOXELDER BUGS: This is my second order from you. Thank you for your quality product! R. Nicholls McHenry, IL _____________________________ Viper(cypermethrin) worked against box elder bugs and ladybugs far better than I had expected. I had to clean up to the thousands of box elder bugs with a leaf blower. The residual effect has lasted for at least 3 weeks and is now killing the imported ladybugs. Thank you for a product that works as advertised. D. Coffey Harvard, IL _____________________________ Sure was nice to get rid of the box elder bugs. Your shipment arrived as stated in the email conformation. It has already eliminated most of the critters. Thanks for your help. F. Brooks * * * * * * * * * * * * * * * CAMELBACK CRICKETS: Your website is the BEST. I just read the article on camel crickets and learned everything I needed to know-sounds like we have them pretty bad. I'm ready to place my order but have a question .... M. Langert _____________________________ Treatment for Camelback Cricket indoors. Thanks, you guys are great! M. Jesperson * * * * * * * * * * * * * * * CARPENTER ANTS: (taken off our on line order form) PRODUCTS ORDERED: Cypermethrin, Carpenter Ant Gel, Maxforce Granules Thanks for your helpful articles. We live in the woods and so far we have been able to beat back each invader, with your help. D. Baumann Spring Green, WI _____________________________ Just tried your new granular Carpenter Ant Bait-AWESOME! Immediately would be seized and taken back to nest. Never saw any bait so rapidly accepted. Looking forward to seeing results in next few days. L. Mitchell Roswell, GA _____________________________ Just a quick note to tell you how effective the products I've purchased have been. Two years ago, I had carpenter ant activity in my house every spring and summer. I tried spraying the foundation with Diazinon: it was useless and smelled awful. So last year I bought Maxforce granules and Suspend from you. I noticed a dramatic improvement right away- far fewer ants. This year I got off to an early start with my baiting and foundation spraying. I saw maybe 2 ants in my house early in the season, and I've seen no ants at all for the last 2 months. I've also noticed far less ant activity around my yard and patio. I treat the foundation every 3 months, and bait lightly once a month. I'll probably do the foundation once more in the fall. Thanks for providing the weapons that let me win the war against carpenter ants. J. Hassol Lexington, MA _____________________________ Just getting a refill to keep those Carpenter Ants at bay. Thanks for saving my house last year. And, thanks for the fast and courteous service. J. MacDonald Hollis, NH * * * * * * * * * * * * * * * CARPENTER BEES: No requests, just thanks. You all helped out with carpenter bees a few years ago and anytime I hear anyone mention bug problems, I tell them about your website and your good products. Thanks N. Hanna Staunton, VA _____________________________ I am a very satisfied customer. Together you and Drione and I devasted a lot of carpenter bees that were trying to make Swiss cheese out of my beautiful log home in Western PA. I had 15 of the bastards crawl out of one hole and slowly die on my porch. Thank you, all together I think I probably helped 75-100 die. B.Z. * * * * * * * * * * * * * * * CHIPMUNKS: Thanks for the helpful information on chipmunk control-yours was easily the most informative web site I visited. S. Smith N. Canton, OH _____________________________ Your products are great and work like gangbusters! This is my second order. M. Maurice S. Orange, NJ _____________________________ We have used this product and the Have a Heart Trap for chipmunks and probably caught and relocated approximately 25-30 to new homes deep in the woods. Great products, a nice way to rid your home of the pesky little varmints. W. Prouty Charlestown, NH * * * * * * * * * * * * * * * CRICKETS: I wanted to let you know how pleased I have been with the cricket control traps I bought from you a few weeks ago. For a few months before I ordered the traps, we had been capturing 2-3 crickets a week in the basement, and sometimes in the living area upstairs. It didn't seem like such a big deal, unless they started chirping while hiding behind a file cabinet or some other furniture. Both my wife and I have offices in the basement of our house, and the constant chirping in those cases was quite annoying. I figured, that with the cold weather approaching, the problem was likely to get worse before it got better. Since placing a half a dozen of the glue traps around the perimeter of the basement, we have had blessed silence (from the crickets, anyway) and have captured a dozen or so in the traps. We have not seen a single loose cricket since the traps were installed. Thanks for helping us deal with this problem. R. Kumler * * * * * * * * * * * * * * * CYPERMETHRIN: (taken off our on line order form) PRODUCTS ORDERED: Cypermethrin Spreader Sticker Thank you a returning customer. G. Ginther Hastings, MN _____________________________ The Cypermethrin has worked fantastic on our "Mud-Dawber" situation. E. Woods Dandridge, TN _____________________________ This is my second order from you. Thank you for your quality product! R. Nicholls McHenry, IL _____________________________ I bought some of your products to control ladybugs. I had been infested especially in the Spring & Fall. We live in rural Wisconsin and it is very widespread problem up here. I used Cypermethrin spray on the outside, and bought your Dustin Mizer & powder for my attic & crawlspace. Before using your products, I had THOUSANDS of them in & outside my house. Since using those products, I have not had ONE live ladybug since. Believe me, they are so bad, we were contemplating moving. So I wanted to thank you, and let you know products performed just as advertised. I was wondering if you are a public traded company, as I would be interested in buying your stock if you are. I think I could sell tons of your products up here. I have recommended it to some of my friends and they all called to thank me for suggesting your website. I just wanted to pass it along to you. J. Eichelberg Oxford, WI _____________________________ I had numerous mud dauber nests on and inside my 32-foot express cruiser on Lake Hartwell last summer. The daubers were flying all around---having a great time. This stuff worked unbelievably well. The daubers were completely gone within a day or two and did not come back. I plan to spray again now. G. Vest Hartwell, GA _____________________________ I have ordered from you several times in the past and all the products work great! Thanks! D. Robertson Atlanta, GA _____________________________ Cypermethrin has been very effective eliminating ladybugs. Thank you for recommending it. M. Kohn Athens, OH _____________________________ I ordered Cypermethrin from you last year and it did an outstanding job!! Thanks E. Woods _____________________________ I have ordered from you for two years and have been very pleased with your product. J. Folk Durand, IL _____________________________ This is the only place I could get help for my ladybug problem. Seriously, I can't thank you enough. I'm spreading the word that your cypermethrin is the key. Thanks for the return of my sanity!!! J. Seiter Greensburg, IN _____________________________ I'm amazed how well it works at keeping them (ladybugs) away. M. Farmer Livermore, CA _____________________________ This is a "repeat" order of (EC) to be used again this year to combat "LADYBUGS" D. Wachlin Newburyport, MA _____________________________ I ordered a can of cypermethrin on Tuesday, and Thursday at noon the UPS man was at the door with the delivery. I tried the spray on the ladybugs, and it works just fine. Much better than anything we have been able to find locally. From reading your write up on ladybugs, its clear that you are about the only one around that knows what a problem the bugs have turned out to be. Good Service and a good product are worthy of comment in this day and age. Thank you much. N. Goss _____________________________ Thank you so much for the article and advice on getting rid of my ladybugs. I did as you said in the article and sprayed the outside of my house last fall. I had only 3 ladybugs in the house this winter and spring, while all around me people are complaining and constantly cleaning up ladybug. Many of them thought I was crazy when I told them I didn't have any ladybugs and that I had sprayed for them last fall. Now they all want to know what I used and of course I direct them to your website…thank goodness for cypermethrin an no lady bugs and thank you for being on the web. D. Boettcher * * * * * * * * * * * * * * * DOING YOUR OWN PEST CONTROL RESULTS: Thanks for your time and interest. Your web site is the most straight forward, instructive and to-the-point site I have ever read. I particularly enjoyed the attitude that anyone, with common sense, can apply these products. If this all works, as I believe it will, I will have saved myself many hundreds of dollars by not having to hire a company to debug or set up a barrier to keep them OUT!! D. Luke Land O'Lakes, FL _____________________________ Just want you to know we really liked your concise and to the point no nonsense way of explaining the products you have. You made it easy for a beginner looking for answer easy. Thank you so much. M. Woolley Antioch, CA _____________________________ Thanks so much for a great informative article. I have found none that are so explicit in content for the average "Joe". My family and I appreciate it! N. Skroch Stratford, WI _____________________________ I just wanted to thank you on your superb write-up regarding spiders. I definitely have arachnophobia-and for good reason: the brown recluse and black widow are native to Houston, where I currently live. I moved into a house in Houston after living in an apartment in Washington, DC for 12 years. Having a house and so many insects around it has been a big change for me ( sometimes I feel like I'm living in a biology laboratory). Your write-up educated me immensely and made me feel that I can take pest control into my own hands (Ter.....-which charged me $400/a year-was unable to control insects very well; I feel I can do as well if not better by implementing treatments myself, especially after reading your article). I plan to order from you sometime soon. I just wanted you to know right away that your write-up was VERY APPRECIATED by this reader, and in case you ever wonder if anyone actually reads what you obviously took a lot of time to write-they do! Keep up the great work, and thank you sincerely for sharing your experience and knowledge. J. Waldman Houston, TX * * * * * * * * * * * * * * * FLEAS: (taken off our on line order form) PRODUCTS ORDERED: Fenvalerate, Flea Fix, Flea Trap Glue Pad, Flea Fix Pet Spray I am a returning customer from 2000. Very pleased with your products and service. T. Sampson Woodbridge, VA _____________________________ Thank You Very Much. Your first two traps worked so well I am now ordering for my sister to use in her home. Thanks for making such a product available: something safe to use around children and effective. B. Vance Bishop, VA _____________________________ Product works very well. At this point I'm trapping about 2 or 3 fleas a day. I plan to continue using the setup for several months. Great product. R. Warasila Patchogue, NY _____________________________ I just had to email you and say thank you. I am so grateful for your web site and the flea traps that I r eceived. A few weeks ago, my house was over run with fleas (from my cats). The problem was really bad because they bit me every chance they got. I tried to get rid of them with flea bombs, vacuuming, sprays and they didn't work. I was almost to the point of giving up and surrendering to the fleas because I didn't know what else to do. Then I found your web site. The flea article amazed me. I wish I had found it before I spent so much money on that stuff. Anyway, I decided to order some flea traps to see if they would help my situation. Let me tell you that they have saved my sanity. I have gone a whole week now without a bite from a flea. The traps work really well, and they were well worth the money. I will continue to come back to bugspray.com for any other pest control needs that I have in the future. Thanks again for a great site. A. Brown * * * * * * * * * * * * * * * INFORMATION: Your web page is OUTSTANDING!!! Have recommended to everyone I meet weather they have bugs or not. P. Riley Blairsville, GA _____________________________ Thanks for the great on line information. UNKNOWN _____________________________ Your catalog is amazingly informative! Thanks! P. Bloch Madison, WI _____________________________ Very informative web site. B. Farmer Grand Rapids, MI _____________________________ Thank you for having such a comprehensive site. I wanted to handle this myself and you've helped me to do it this year and in the future. R. Nowik Waterford, MI _____________________________ I love your site…. doing great. C. Thomson Stephens, VA _____________________________ Your articles on spider mites, yellow jackets, and ticks were very informative. I currently have a spider mite problem on two succulent houseplants and needed info. Then I saw info on yellow jackets and ticks. These are also recurring problems, even here in So. CA T. Triscari So. CA _____________________________ I wanted to compliment you that this was one of the best info sites I have ever seen…not flashy & to the point. Very easy to read! Thank you for the info!!! D. Knauss _____________________________ I appreciate the quick response from your technical support. Look forward to using your products. J. Stephens Gadsden, AL _____________________________ The way your site details how to treat pests under different situations is especially helpful. Because it is not slick and jazzy I feel it's honest. Lets see how I actually fair in a few days. If a lay guy like me can do it, I'm for sure going to refer your site to friends in Carolina, California, Mass…. S. Das Hillsdale, NJ _____________________________ I am a fellow Pest Control person, and must congratulate your fountain-of-information website. It's terrific! D. Washburn Rogersville, TN _____________________________ Thanks for having such a site, information and products. C. Hills Camarillo, CA _____________________________ I'd just like to say that your site is not pretty to look at but it has the best information there is on pest control. I've ordered cypermethrin from you before and it is the best at controlling most of the pests I have. I hope this mold killer will do the trick for my roof. I tell everyone I know who has a pest problem about your site. There really is no higher authority on pest control in my opinion. Keep up the great work! C. Vergari Neptune, NJ _____________________________ Thank you for having all of this info online!! You saved my couch! S. Jones Monroe, WA _____________________________ I really enjoyed your no-nonsense, user-friendly web site. Other websites have been slow, confusing and frustrating. Many thanks. B. Day Spotsylvania, VA _____________________________ Thanks for your prompt response. I was quite sure that I wouldn't be able to prove the moths came in with the carpet, but worth a try. However, want to thank you for all the information you provide, not only on the moths, but on everything. "THANK YOU"- a great informative website. Dolly _____________________________ Just to encourage you to keep up the good work, we would like you to know that it was the extra care shown on your web site, which caused us to order your products. The info provided on various pests was extremely helpful and folks with such initiative deserve to be supported. Thank-you again UNKNOWN * * * * * * * * * * * * * * * LADYBUGS: This is a "repeat" order of (EC) to be used again this year to combat "LADYBUGS" D. Wachlin Newburyport, MA _____________________________ This is the only place I could get help for my ladybug problem. Seriously, I can't thank you enough. I'm spreading the word that your cypermethrin is the key. Thanks for the return of my sanity!!! J. Seiter Greensburg, IN _____________________________ I'm amazed how well it works at keeping them (ladybugs) away. M. Farmer Livermore, CA _____________________________ Viper worked against box elder bugs and ladybugs far better than I had expected. I had to clean up to the thousands of box elder bugs with a leaf blower. The residual effect has lasted for at least 3 weeks and is now killing the imported ladybugs. Thank you for a product that works as advertised. D. Coffey Harvard, IL _____________________________ I ordered a can of cypermethrin on Tuesday, and Thursday at noon the UPS man was at the door with the delivery. I tried the spray on the ladybugs, and it works just fine. Much better than anything we have been able to find locally. From reading your write up on ladybugs, its clear that you are about the only one around that knows what a problem the bugs have turned out to be. Good Service and a good product are worthy of comment in this day and age. Thank you much. N. Goss _____________________________ Thank you so much for the article and advice on getting rid of my ladybugs. I did as you said in the article and sprayed the outside of my house last fall. I had only 3 ladybugs in the house this winter and spring, while all around me people are complaining and constantly cleaning up ladybug. Many of them thought I was crazy when I told them I didn't have any ladybugs and that I had sprayed for them last fall. Now they all want to know what I used and of course I direct them to your website…thank goodness for cypermethrin an no lady bugs and thank you for being on the web. D. Boettcher _____________________________ I bought some of your products to control ladybugs. I had been infested especially in the Spring & Fall. We live in rural Wisconsin and it is very widespread problem up here. I used Cypermethrin spray on the outside, and bought your Dustin Mizer & powder for my attic & crawlspace. Before using your products, I had THOUSANDS of them in & outside my house. Since using those products, I have not had ONE live ladybug since. Believe me, they are so bad, we were contemplating moving. So I wanted to thank you, and let you know products performed just as advertised. I was wondering if you are a public traded company, as I would be interested in buying your stock if you are. I think I could sell tons of your products up here. I have recommended it to some of my friends and they all called to thank me for suggesting your website. I just wanted to pass it along to you. J. Eichelberg Oxford, WI * * * * * * * * * * * * * * * MOTHS: Previous traps worked very well. L. Buresh Fox River Grove, IL _____________________________ I have ordered from you before. They (pantry moth traps) are working great! B. Martie Monticello, NM _____________________________ Just wanted to drop a line to praise the success of the Pantry Moth Traps…The moth problem has been totally erased!!…Great Product!!! UNKNOWN _____________________________ I just wanted to say that when I got the UPS box from you guys on Friday, it was like getting a Christmas present! I immediately cut opened the traps for the pantry and instantly the moths appeared out of nowhere. Not very many of them were stupid enough to actually stick to the trap but a few decided to take that walk on the wild side! The next day I sprayed the cabinets and I haven't seen a moth since! Thank you for helping us to regain the right to cook and eat in our kitchen without these nasty vermin. (And of course, we got rid of the sources for this infestation) Thanks again! The Wilson Family * * * * * * * * * * * * * * * ORDERING FORMAT: Thanks for the easy order form. P. Liebknecht Reisterstown, MD _____________________________ Very nice system- easy to follow…. R. McCombs Virginia Beach, VA _____________________________ I appreciate opportunity to order from you; I called stores all over N. San Diego county looking for some answers to infestation problem and zero, zilch, nil! Also I'm grateful to have such complete explanations you've offered in your website; it couldn't be any clearer than that! Plus, I love the simplification of your order form; some are so convoluted, one must hunt and go back and forth for hours trying to get it all figured out and together. N. Ryan San Marcos, CA _____________________________ Congratulations on an explicit, easy to fill out form! B. Thornberg Bay Shore, New York * * * * * * * * * * * * * * * PIGEONS: By the way, as you can guess by the repeat order, the first pigeon trap I received worked great. It caught 61 the time I set it. One got in the first day and the second day it was loaded. I have caught a total 0f 189 in the short time I have had it. K. Reynolds _____________________________ (taken off our on line order form) PRODUCT ORDER: Bye Bye Birdie I ordered this product last year. I am sure you have my name in the computer. This product really works. L. Alley Seymour, IA * * * * * * * * * * * * * * * ROACHES: Have ordered your cypermethrin, maxforce and avert for a roach problem. After 5 years of trying to eliminate problem both with so called professional exterminators and with store bought products none of them worked. EXTERMINATORS CAME OUT FOUR TIMES with absolutely NO decrease in roach population. When they said we may never get rid of them we decided to tell them where to go. Neither of us were very happy, especially me. I was surfing one day and found your website. The thing that impressed me the most was the amount of information you have available. So I decided what the hell, after five years of having someone try to fix this problem I thought you gave me enough info to try myself. Ordered your products, bought a sprayer, read your information 4 more times and went for it. Following directions on how and where to spray and bait.1st application results were more dead roaches in one day than I have seen in four (professional?) Applications. Sized from adult to tiny.2nd application 30 days later some medium and small sizes all expired. Saw 1 couple of days later walking slowly across floor. He got about 2 feet and died. DID NOT see another the rest of the month, as a matter of fact have NOT seen another roach period. After 2 applications of your product our problem is infestation. This product is totally unbelievable am seriously looking into setting up my own business in this area and would specialize in roach control only. Although I still have more info to gather I think this is the way to go and am trying to get all start up and requirements set up THANKS for solving my roach problem so quickly and hope to do (a lot) of business with you soon.P.S. You don't know how good it feels to NOT have your wife B------- at you about something you cant fix (5yrs. worth) but we fixed it and she said to send you a big kiss from her XXX I already got my reward. THANK YOU, THANK YOU AGAIN Ken * * * * * * * * * * * * * * * RODENTS: The Mouse Master and the Pecan paste work great!! J. Kaplan Passaic, NJ _____________________________ Great article on rodent control! R. Thompson Brea, CA _____________________________ (taken off our on line order form) PRODUCTS ORDERED: LT 5518 RD, Ropel Spray, Rat & Mouse Repellent, Trappers Choice Loganberry Paste. Last order worked out Great! Will order more as needed. Let the battle begin. D. Chambers Lockport, NY _____________________________ I was checking out my emails and found this. I forgot that you mentioned videos, so just looked at them. Very helpful. We had everything covered from the printed instructions except the part about putting the Mouse Master right against the wall so they had to walk around it. It works great, thanks you. Only problem is that the mice are all gone now so we need to find other ways to stay entertained. Oh well, we'll be good to go for next season. Thanks so much for your help! David _____________________________ A really informative site and I am amazed at how detailed and yet clear your articles are, as well as your ordering directions, even! (a rarity on websites, or in anything really, so it seems!) I have been at a loss for how to deal with my recent mouse situation in a human fashion, and I have never had mice before so knew nothing of their habits or their "talents and skills," ha ha, until reading of all of these articles. This information has helped so much in terms of prevention outside the house, as well as looking for holes, and so forth---which I never would have known about. I have Tin Cat traps already, but obviously I must also do preventative things, and let the captives go far away from my house…. didn't know that. I have printed out much of the rodent control info provided here-thank you. R. Greene El Paso, TX * * * * * * * * * * * * * * * ROPEL: I am a repeat customer. I like the product. (Ropel Granules) J. Failla Massapequa Park, NY _____________________________ Please send the granules as soon as you can. They work very well, and I can see why you have strong demand for them. W. Bode * * * * * * * * * * * * * * * SATISFACTION - OVERALL: The best-run company I've dealt with in ages. C. Price Douglasville, GA _____________________________ Your site has been so helpful to us! The articles are well written, easy to understand, and informative. The videos are so great. Thank you for providing such fantastic resources to help us battle pest problems. It's a huge relief to know this is available. T. Morris Woodbridge, VA _____________________________ (taken off our on line order form) PRODUCTS ORDERED: Fenvalerate, Flea Fix, Flea Trap Glue Pad, Flea Fix Pet Spray I am a returning customer from 2000. Very pleased with your products and service. T. Sampson Woodbridge, VA _____________________________ I bought the whole line of chemicals for bedbugs and so far not a sign of those pesky critters. (Hooray! Thank you so much) my question to you is…. how long can I keep the Permethrin and IGR mixture? I made a gallon as you directed and I still have ½ gallon left. Can I use the other half (that has been sitting for 2 weeks?) when I treat again 2 weeks later? Thanks again from a very satisfied customer! UNKNOWN _____________________________ Just getting a refill to keep those Carpenter Ants at bay. Thanks for saving my house last year. And, thanks for the fast and courteous service. J. MacDonald Hollis, NH _____________________________ Thanks you for being in Business. It is so nice to have a good reasonably priced company out there we can learn from and do business with. I read through the email you sent me and I totally missed that you answered my questions, until I looked and read the top part again. Thank you so much for just being there. Keep up the GREAT WORK. J. Verstappen _____________________________ This is a repeat order-we had great success with our first one. Thanks!! S. Dagnese Concord, NH _____________________________ (taken off our on line order form) PRODUCTS ORDERED: LT 5518 RD, Ropel Spray, Rat & Mouse Repellent, Trappers Choice Loganberry Paste. Last order worked out Great! Will order more as needed. Let the battle begin. D. Chambers Lockport, NY _____________________________ I am a very satisfied customer. Together you and Drione and I devasted a lot of carpenter bees that were trying to make Swiss cheese out of my beautiful log home in Western PA. I had 15 of the bastards crawl out of one hole and slowly die on my porch. Thank you. All together I think I probably helped 75-100 die. B.Z. _____________________________ I was checking out my emails and found this. I forgot that you mentioned videos, so just looked at them. Very helpful. We had everything covered from the printed instructions except the part about putting the Mouse Master right against the wall so they had to walk around it. It works great, thanks you. Only problem is that the mice are all gone now so we need to find other ways to stay entertained. Oh well, we'll be good to go for next season. Thanks so much for your help! David _____________________________ You all are so helpful. Thank you M. Vanderhoof Pleasanton, CA _____________________________ Just wanted to thank you for getting the trap I ordered out to me so quickly. On the third day after its arrival, using some of your bait as well, I trapped my first armadillo. The really great thing is that it was accomplished at less than a third of the cost of hiring a "professional" animal person AND I retain the trap for future use. I'll definitely be taking a closer look at some of your other products…particularly in the fine arts line. Thanks again. Jason _____________________________ Close to 1 month ago I ordered a backpack sprayer and chemicals after discussing with your rep on the phone. I have been very pleased and have used on 4 houses my family owns and have been very pleased. Thank you for your wonderful service and excellent information on your web page. R. Poellnitz Tuscaloosa, TN _____________________________ Bugspray.com is a great company to work with! I had trouble with a neighbor's dogs and the web site was very informative. When I had questions about using their products, I simply called and they were very helpful. Ordering over the internet or phone was easy. And if they tell you they will back a product, they will. I am ordering from them again. I am not excited about repelling pests, but I am excited when I deal with a great company…Bugspray.com is a great company. R. Cerveny WI _____________________________ Hello! It has been about a year since I last ordered from you. Please know that I have been very happy with all previous orders and stop to see you folks first when I have a new pest problem! P. Russell North Scituate, RI _____________________________ Love your products! They have worked wonders on our pest at home in Roswell, GA and in Talking Rock, GA (cabin) L. Mitchell GA _____________________________ We think your products are the BEST!!! Your employees are GREAT TOO-Anytime we've called for ANY reason, (questions, advice, returns, etc.) they've been totally on-the-ball, helpful and friendly. BUGS MAY HATE YOU GUYS WE SURE DO LIKE YOU!! Thanks for being such a pleasure to deal with! G. Theodore Calabasas, CA _____________________________ Thanks; I have really appreciated your products in the past orders. K. Wallace Utrecht * * * * * * * * * * * * * * * SHIPPING TIME: I just wanted to thank you for the prompt shipment of my order. I received it today. With the electric racket I am enjoying getting rid of these pesky bugs…and they started hovering over the bait traps immediately. I will be sure to tell others about your site & will use you for future pest control needs. Thanks again…you're the best site!!! C. Ingram _____________________________ You guys are incredible. Very, very fast!! Thanks M. Drechsel Myrtle Beach, SC _____________________________ I received my shipment this morning! Thanks for fast service and helpful info inside. I will be a return customer. S. Register Kansas City, MO _____________________________ I received my order an am VERY pleased with your service. Not only were you responsive, sent me tracking info, but also included a complete manual plus CD for additional information. You did outstanding! Now, hope this works on those carpenter bees! T. Kelman _____________________________ Sure was nice to get rid of the box elder bugs. Your shipment arrived as stated in the email conformation. It has already eliminated most of the critters. Thanks for your help. F. Brooks _____________________________ Hi, I just had to write and tell you what a refreshing experience it was doing business with your company. When I called I was taken care of promptly and pleasantly. The delivery was very prompt and I applied the Whole Control the following day. I didn't expect it to work immediately because the information that came with the product said it could take up to three weeks to be affective. That was about four days ago and we haven't had any armadillo damage since. Thank you so much for your website (which I got through a university site), your prompt and courteous service and for the whole control, that really worked. Keep up the good work. It isn't often these days that we get such good service and good results-and without a lot of hassle. Best wishes and have a good day-one and all! The Harrington's Ellenton, FL _____________________________ Hi there, first of all, the speed you delivered the net was amazing! Secondly, I had my doubts. I put the stuff on and expected to get up the next morning and see groundhogs and deer running around hairnets. But I didn't! My plants were all fine and the netting was not disturbed! I am in; you should pardon the expression "HOG HEAVEN" I finally won!!!! A. Pfenninger _____________________________ Just a quick note to thank you for the outstanding service from your company. I couldn't believe Sat. morning the package had already arrived; you can count on another order from me if the need arises. UNKNOWN _____________________________ Just wanted you to know I received my order, and wanted to say thank you, thanks for the prompt shipping and looks to be excellent stuff. I get to apply it next weekend, looks like we removed all of the opossums out from under the house. R. Lee _____________________________ Thanks for expediting this. You guys are incredibly professional and reliable and I appreciate it! Chuck * * * * * * * * * * * * * * * SPIDERS: I am a return customer and your products work best! My house is in the woods and nothing works except what you offer. Your pest control descriptions are very informative too!! Thanks so much. A. Llorens Plymouth, MI _____________________________ The Tri Die is very good. I sprayed it around openings and cracks and did not see a spider for over three months. Very good for keeping spiders out of our place. Thank you K. Merrill Wichita, KS _____________________________ I just wanted to thank you on your superb write-up regarding spiders. I definitely have arachnophobia-and for good reason: the brown recluse and black widow are native to Houston, where I currently live. I moved into a house in Houston after living in an apartment in Washington, DC for 12 years. Having a house and so many insects around it has been a big change for me (sometimes I feel like I'm living in a biology laboratory). Your write-up educated me immensely and made me feel that I can take pest control into my own hands (Terminex-which charged me $400/a year-was unable to control insects very well; I feel I can do as well if not better by implementing treatments myself, especially after reading your article). I plan to order from you sometime soon. I just wanted you to know right away that your write-up was VERY APPRECIATED by this reader, and in case you ever wonder if anyone actually reads what you obviously took a lot of time to write-they do! Keep up the great work, and thank you sincerely for sharing your experience and knowledge. J. Waldman Houston, TX * * * * * * * * * * * * * * * SQUIRRELS: (taken off our on line order form) PRODUCTS USED: Coyote Urine, Style A Repellent Guards, Style B Repellent Guards, Liquid Poison, Trappers Choice Pecan Paste I am a previous customer and as always, I appreciate your informative web site and your products. Thank you D. Flenard Hinsdale, IL _____________________________ You offered the most solutions for Squirrel problems- (mine is a "chewing wood" one). Thank you for all the info. I hope the Ropel sprayed on my wood porch railings and floor boards will work!! E. Evett Brentwood, TN _____________________________ I don't know if you are interested in testimonials, but here is one anyway. I bought a 6 pack of liquatox to see if it would solve my squirrel problem. I used plain old chunky peanut butter and constructed a protected receptacle so not to hurt birds or my cat. Within 2 weeks there was not a squirrel to be seen, that was a month ago and I still have not seen any. That stuff is the greatest invention since canned beef!! I have tried numerous products but it is the only thing that has worked. Thanks. J. Auspitz _____________________________ Thanks for the helpful information on chipmunk control-yours was easily the most informative web site I visited. S. Smith N. Canton, OH _____________________________ Your products are great and work like gangbusters! This is my second order. M. Maurice S. Orange, NJ * * * * * * * * * * * * * * * TICKS: Greetings from Northeast Ohio! Even though I grew up in this beautiful, rural area, I never have had much experience with the tick problem. However, we just built a home last year in a very secluded, wooded setting. We have a yard of about one acre, but the surrounding area is pasture and woods. I have taken almost 10 ticks off my dog )(labs) this season. Yesterday, I took three engorged females off one of them. Obviously, I need to do something. I am well under way in removing the surrounding brush and vines, but did not know what else to do to treat my property or dogs. I wanted to let you know that I searched the Internet, and your information is by far the best I encountered. I printed out as much of it, including information on various products. I will search locally for them but you can be certain that if I can't find these products locally I will be placing an order with your company. Thanks again for the great information, I really appreciate what you have done on your website. G. Klingerman Ohio * * * * * * * * * * * * * * * TRAPPING: We ordered one of your snake live traps and are very pleased with it. The very first night in our pond, we caught our first snake. Today, we just caught another, approximately three feet long…. We ordered the small trap but this three-foot snake today fit in just fine! Two catches in just three weeks…. We feel quite good about that! We have relocated both snakes to a more snake friendly environment. S. & A. Clay _____________________________ I've ordered this trap from you before…you sell high quality affordable traps. Pleased to do business with you again. K. Barker Buffalo, NY _____________________________ Had to write to let you know that we caught a bobcat last night. After 3 skunks, 1 wild tomcat & 1 possum, we had success!!!! What are the chances there's another in the area that would come up to chicken house? Thanks for all your help. UNKNOWN _____________________________ I never imagined that I would catch a skunk in my trap. I've been using this trap for over two years now and I'm close to getting all of the ground hog out of the area and away from my garden. I have also relocated numerous squirrels, but since I have a cat and have never even smelled a skunk in my area, I was quite surprised to see one in the rap. I was quite uncertain on how to get him out, alive or dead, but thanks to your website, he's out with only the lose of the sheet that I used to cover the cage. No spray on me or anything else, just the one smelly sheet. Thanks a lot. D. Dearolf * * * * * * * * * * * * * * * VIDEOS: I was checking out my emails and found this. I forgot that you mentioned videos, so just looked at them. Very helpful. We had everything covered from the printed instructions except the part about putting the Mouse Master right against the wall so they had to walk around it. It works great, thanks you. Only problem is that the mice are all gone now so we need to find other ways to stay entertained. Oh well, we'll be good to go for next season. Thanks so much for your help! David _____________________________ Just wanted to thank you for getting the trap I ordered out to me so quickly. On the third day after its arrival, using some of your bait as well, I trapped my first armadillo. The really great thing is that it was accomplished at less than a third of the cost of hiring a "professional" animal person AND I retain the trap for future use. I'll definitely be taking a closer look at some of your other products…particularly in the fine arts line. Thanks again. Jason _____________________________ Wanted to tell you that I finally got the video, put the can on a solid surface outside, and VOILA! Thanks for your help! M. Lowder _____________________________ Your site has been so helpful to us! The articles are well written, easy to understand, and informative. The videos are so great. Thank you for providing such fantastic resources to help us battle pest problems. It's a huge relief to know this is available. T. Morris Woodbridge, VA * * * * * * * * * * * * * * * WHITEFLIES: The White Fly information was great! J. Sparks Fort Gibson, OK _____________________________ We are repeat customers and appreciate all the information you provide. Your hard work is greatly appreciated. L. Page Spring Hill, FL _____________________________ Just wanted to let you know how helpful your web site is. We've got a serious problem with whiteflies and all our shrubs and ornamentals are infested with them. I have tried so many different chemicals but they continue to come back. I've explained to the local nurseries and garden centers our problem with my holly trees and their branch covered with a black soot and no one has been able to help. It was nice reading the info on your web site because now I know everything about the white fly and the damage it can cause and how to retreat it. Again thank you so much and I'm going to share your web site with everyone I know that has the same problems. J. DiGiano * * * * * * * * * * * * * * * WOODCHUCKS: The Conibear traps that I previously bought are doing a great job. So far, I've managed to take care of 5 groundhogs (and unfortunately, one skunk that I didn't plan to get). I live in a farming area. And they're quite a problem this year. Thanks E. Kabak Boyertown, PA _____________________________ I recently purchased three # 220 traps for a woodchuck problem in my yard. I can't shoot the critters due to proximity of neighbors. After I figured out how to set the trap I bagged 3 'chucks' the first day and two the second. These things work and they work well. Good job Bugspray! Goodbye Woodchucks. I am sort of looking forward to the next visitor so I can get this one too. Signed a happy customer. R. Gleason _____________________________ Hi there, first of all, the speed you delivered the net was amazing! Secondly, I had my doubts. I put the stuff on and expected to get up the next morning and see groundhogs and deer running around hairnets. But I didn't! My plants were all fine and the netting was not disturbed! I am in; you should pardon the expression "HOG HEAVEN" I finally won!!!! A. Pfenninger * * * * * * * * * * * * * * * CLICK HERE TO GO TO OUR FLEA ARTICLE CLICK HERE TO GO TO OUR "FLEA PRODUCTS" PAGE CLICK HERE FOR OUR MAIN PAGE Our toll free number is 1-800-877-7290. E-Mail us at Jonathan@bugspray.com U-Spray, Inc. 4653 Highway 78 Lilburn, Georgia 30047 Phone: (770)985-9388 Fax: (770)985-9319 Toll Free: 1-800-877-7290 url: http://www.bugspray.com/catalog/products/page1779.html